Amelia

Education

• Matric – York High
• B.Tech (Marketing Management) – NMMU
• Assessor NQF 5 – ETDP Seta
• Customer Care – Leading Skills Agency
• B.Compt – UNISA (In Progress)

Career

• +/- 5 Years Hospitality Industry
• +/- 6 Months Education Training and Development
• +/- 1 Year Retail Banking
• +/- 6 Months Financial Accounting / Auditing

Positions held

• Waitron – Caffe Rosini
• Waitron – Mugg ‘n Bean
• Teller/Clerk – Absa Bank
• Junior Auditor – PKF George

Skills Profile

• Extensive experience in facilitating on the job training including mentoring
• Ability to communicate effectively with all levels of both Personnel and Clients
• Work very well under pressure
• Computer Literate
• Proficient at direct sales and marketing
• Dealing with customer complaints and ensuring client satisfaction
• Eye for detail, and perfectionist
• Dedicated and hardworking

Computer Skills

• Word Processing Skills
• Spreadsheets Skills
• Electronic Presentation Skills
• Web Navigation Skills
• E-Mail Management Skills
• FBSS
• Pastel
• Win Tax
• GreatSoft
• CaseWare
• Lotus

Knowledge of

• FICA
• FAIS
• Customer Care
• Financial Statements
• Auditing
• Tax